At Modish Abaya, we are committed to delivering our handcrafted pieces to you with the same care and attention we put into creating them.

1. Processing Times

Each piece in our collection is subject to a quality check before it leaves our hands.

• In-Stock Items: Orders are typically processed and dispatched within 2–3 business days.

• Hand-Embryed/Custom Pieces: Because our artisans work with great care, select handcrafted items may require 5–7 business days for preparation. You will be notified via email if your order requires additional time.

2. Shipping Rates & Delivery

We offer worldwide shipping to ensure every woman can experience the elegance of Modish Abaya.

3. Order Tracking

Once your order has embarked on its journey, you will receive a Shipping Confirmation email containing your tracking number and a link to monitor its progress in real-time.

4. Customs, Duties, and Taxes

For international orders, please be aware that your package may be subject to import duties and taxes once it reaches your country. These charges are determined by your local customs office and are the responsibility of the customer. Modish Abaya does not have control over these fees.

5. Delivery Address

Please ensure your shipping address is entered accurately at checkout. To maintain our commitment to fast delivery, we have a very small window to make changes. If you notice an error, please contact us at themodishabaya@gmail.com immediately.

6. Lost or Damaged Packages

If your parcel arrives damaged, please document the condition of the package and contact our customer support within 48 hours. While we are not responsible for delays caused by the carrier, we will work tirelessly to help you locate or resolve issues with any lost shipments.